FAQ

 

What is the role of the EGA?

The European Genome-phenome Archive (EGA) provides a public and permanent archive for array based, sequencing and phenotype data. The EGA facilitates the secure distribution of archived data, which is subject to controlled access requirements as a result of original consent agreements signed by the individuals whom provided the study samples.

 

How do I gain access to the datasets in the EGA?

The EGA does not grant access to datasets and plays no role in data access decisions

Access is obtained by formal application to the Data Access Committee (DAC) associated with your dataset of interest. Each DAC requires users to sign a Data Access Agreement (DAA), which details the terms and conditions of use for each dataset. The DAA is specific to each DAC and represents an agreement made between applicant and DAC.

Upon approval, an individual account with the EGA is created and log-in details are sent in a separate email. Your EGA account enables users to make download requests for the approved datasets.

Further information on how to obtain an EGA account can be found here.

 

I am a co-applicant. Will I be given a joint access account?

Each applicant is provided with their own exclusive EGA account, together with unique log-in details.

User log-in details are for individual use only and should NEVER be shared, under any circumstances.

EGA services are only provided to EGA account holders


What happens if a co-applicant leaves or a new member needs adding to an existing DAC application?

The appropriate Data Access Committee (DAC) should be contacted to update the application. The EGA will open and close accounts based on the information passed to us from the DACs.

 

I have changed my place of work since my EGA account was created; can I still have access to data?

You must contact the relevant Data Access Committee (DAC) to update them of any changes. In order to change user details within the EGA system such as affiliation, changes must be confirmed with the relevant DAC to ensure that data access agreements remain valid.

During the period of re-authorisation, users may not be able to access EGA datasets until appropriate approval has been received from the DAC.

 

How do I apply to the Data Access Committee (DAC) for the dataset I wish to access?

The current DAC contact details can be found on the left hand panel under browse data access committees

A step-by-step guide for obtaining an EGA account can be found here.

 

I have Data Access Committee (DAC) approval, but I have not received my EGA username and password?

Once the EGA is informed of approved applications by the DAC, an EGA account with the agreed dataset permissions is created.

Users are then sent an email with their log-in details. Please check your email junk/trash folder in case the email has been re-directed.

Please be advised that the EGA can only create or update accounts upon the direct instruction of the appropriate DAC.

 

I have an account with the EGA and would like access to further datasets. What do I need to do?

You need to re-apply to the relevant Data Access Committee (DAC). Once an application has been approved, your account wil be updated and an email will be sent to you notifying you of a change made to your account.  The list of DAC's on our system together with contact details can be found here.

 

When and why do I need an encryption key and how do I obtain one?

All controlled access datasets are encrypted. If you have obtained datasets by a FTP or Aspera box an encryption key is required, which is provided by the EGA upon the request of the user.

Further instructions on how to decrypt the files using Bcrypt (.bfe files) or GnuPG (.gpg files) are provided below:
http://bcrypt.sourceforge.net/
https://www.gnupg.org/

All encryption keys are delivered using first class postal mail or courier. For international deliveries we can also send the key/s by courier. For this, we require an active courier account number (valid for international use) and a contact telephone number, a courier will then be arranged on your behalf. Email our helpdesk with the method you prefer and the postal address you would like us to use and we will dispatch your key within 2 days of your request, when possible. First Class post takes around 5-7 days (Europe) and 7-12 days (overseas).

 

How do I decrypt and view my downloaded files?

For .bfe files use bcrypt and for .gpg files use GnuPG.

Decrypted files (.gz) may be de-compressed by using gzip, which is available here.

 

How can I download large datasets as quickly as possible?

Download requests are made through your EGA account. Once a download account is created, data may be downloaded using the EGA Secure Download Client, FTP or Aspera.

Aspera represents the quickest protocol for downloading data using a command line over long distances. Aspera requires the download of a small external plug-in ('aspera connect' available from the Aspera website.  Please see our FTP & Aspera page for further information.

Alternatively, encrypted data can be transferred to a user supplied hard drive. For all hard drive request please contact helpdesk and let us know the permitted datasets you would like to have transferred.

 

I have forgotten or misplaced my user account password; how do I get a new one?

Click on 'Request a new password' located next to the password box in the User Login box to the left upper corner of the EGA homepage, then type in your registered 'email address' and instructions for resetting your password will be sent to you. Please keep in mind password reset requires manual validation and can take up to 24 hours.

 

If you have any further questions please do not hesitate to contact the